TYPE OF TOUR: Private Multi-Day Trip

WHY A LOCAL GUIDE IS ALWAYS INCLUDED:

Your trip isn’t just about seeing places—it’s about truly experiencing them.

Your guide is there to support you, translate, keep you on track, and share the local culture. More than just facts, they help you connect with the place and its people.

WHY MEALS AREN'T INCLUDED:

We believe that enjoying food is a personal experience.

We want you to eat what you like, when you like. With our guide’s help, you can order freshly cooked meals, explore local menus, and enjoy the freedom to try what looks good to you—no cold, pre-set meals.

PAYMENT TERMS:

• Book at least 3 days.
• Secure payment within 24 hours.
• Bank transfer (Wise/PayPal for $, BPI for ₱)
• Public Holiday surcharge during Lunar New Year, April 18, April 30, May 1, August 31, September 1-3, December 25, December 31, January 1.

REBOOKING POLICY

We offer free rebooking for all private trips — but please note the following terms:

• No fee to change your travel date (subject to availability).
• If your new date falls on a public holiday, a holiday surcharge will apply per person.
• If you originally booked a holiday date and rebook to a non-holiday, the surcharge cannot be refunded.

PICK-UP INFORMATION:

• Pick-up time is flexible based on your schedule, anytime between 7:00 AM to 8:00 PM.
• Arrive at the hotel lobby at least 5 mins. before your selected pick-up time.If you wish to add an additional destination or stop along the way, surcharges may also apply — please inform us in advance to arrange accordingly.

WHAT TO WEAR:

Summer (April → August):
Light, breathable clothes, hat, sunglasses, sunscreen, and comfortable walking shoes.
For photos:

• Tour 1 (Hanoi): Flowy dresses, neutral or soft-toned outfits — ideal for Mausoleum and Incense Village shots.

• Tour 2 (Ha Long Bay): Breezy maxi dresses, linen sets, or swimwear cover-ups for cruise deck photos.

• Tour 3 (Ninh Binh): Earthy tones or nature-inspired prints blend well with rice fields, caves, and lotus lakes.

Rainy Season (September → November):
Light rain jacket or poncho, non-slip shoes, and a compact umbrella.
For photos:

• Use light pastel tops or skirts. Transparent umbrellas or soft-toned ponchos look better in pictures.

• Quick-dry fabrics are a plus, especially for Ninh Binh boat rides or walking around Train Street.

Winter (December → March):
Warm jacket, inner layers, scarf, and closed-toe shoes. It can get chilly, especially early mornings in Hanoi or windy cruise decks.
For photos:

• Long neutral coats, knitwear, and warm accessories like berets or gloves add both comfort and aesthetic.

• Ideal tones: beige, grey, olive, or soft pastels.

Year-round:
Comfortable walking shoes are a must — you’ll encounter cobbled streets (Old Quarter), stairs (Mua Cave), and boats (Tam Coc).
Avoid high heels or slippery sandals.

CANCELLATION:

• More than 3 days before the tour → 30% refund
• Less than 24 hours before the tour → no refund can be provided
• If the tour is canceled or rescheduled due to extreme weather or force majeure, we will do our best to refund higher than 30%, depending on the situation, as some costs may be non-refundable due to charges from our partners.